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Terms & Conditions

Your Acceptance

By accessing or using our website at https://www.mixxo.in/ . or by accepting, accessing, using, receiving, or reading any documents or materials prepared by Mixxo Pvt Ltd, you agree to be bound by the following Terms and Conditions. These Terms and Conditions relate to the provision of services or sale of nutritional products (including physical products and any downloadable material) from the Mixxo website: https://www.mixxo.in/ . This Agreement includes our Website Terms of Use, Privacy Policy, Shipping Policy, and Returns Policy.

By using or accessing our website or purchasing any products, you agree to abide by this Agreement. We may amend this Agreement from time to time, and updated versions will be published on the website. You should review the Agreement regularly. If you do not agree to the terms of this Agreement (or any amendments), you must cease using or accessing our website and stop purchasing products immediately.

You must be 18 years or older to purchase any of our products. By purchasing, you represent that you are at least 18 years old.

Information Disclaimer

All information provided on our website is given without warranty. Mixxo does not offer medical care, medical opinions, medical advice, diagnosis, or treatment. The information on the website, product packaging, or labels is general and not intended to diagnose, treat, cure, or prevent any disease.

Always consult with a healthcare professional regarding any health or medical questions before using Mixxo products. Nothing on our website should be interpreted as medical diagnosis or treatment.

Vitamins are not a substitute for good nutrition or a balanced diet and are not superior to, or more beneficial than, dietary nutrients. Normal health may not be affected by taking vitamin supplements.

Specific Product Warnings
  • •  Warnings: Please check for allergen advice under each product. May contain traces of soy and nuts. Advise your doctor of any medication during pregnancy, especially in the first trimester.
  • •  Bloat Relief: Not recommended for children under 4 years. Do not use it while breastfeeding, if pregnant or likely to become pregnant, or if experiencing abdominal pain, nausea, vomiting, or diarrhea. If symptoms persist, consult your health professional.
User Accounts

You may be assigned or required to create a username and password to access our website. You are responsible for protecting the security and confidentiality of your login information and for all activities using your login details. Immediately notify us of any unauthorized use of your login or any breach of website security.

Personal Information

When accessing our website and purchasing products, we collect personal information such as your name, email address, postcode, and certain health information. This information helps us sell products, provide promotional materials, and conduct our business operations.

We may use and disclose your personal information for these purposes and as permitted by privacy laws, including disclosure to third parties in India and possibly overseas. Failure to provide requested information may affect your ability to receive products or assistance.

Our Privacy Policy on the website details how we handle personal information, including access, correction, and complaints.

For further information, contact us at:

Company Address:   A / 411, Kailas Business Park, Park Site Rd, Vikhroli (W, HMPL Surya Nagar, Mumbai, 400079 Head Office:   Mumbai, Maharashtra
Email:   info@mixxo.in
Tel:   9600096000
Instagram:   Mixxobrands
Business Hours:   9 AM - 6 PM

Payment:
Payment Terms and Conditions

Company Address:   A / 411, Kailas Business Park, Park Site Rd, Vikhroli (W, HMPL Surya Nagar, Mumbai, 400079 Head Office:   Mumbai, Maharashtra
Email:   info@mixxo.in
Tel:   9600096000
Instagram:   Mixxobrands
Business Hours:   9 AM - 6 PM

  • 1. Payment Methods We accept the following payment methods:
    · Credit and Debit Cards (Visa, MasterCard, American Express)
    · PayPal
    · Bank Transfers

  • 2. Payment Terms All payments are due at the time of purchase. For subscription services, payments are billed monthly/annually in advance.
  • 3. Pricing Information Prices for products and services are listed on our website and are inclusive of applicable taxes, unless otherwise stated. Shipping costs are calculated at checkout.
  • 4. Refund and Cancellation Policy
    · Refunds: Requests for refunds must be made within 30 days of purchase. To be eligible for a refund, items must be returned in their original condition. Shipping costs are non-refundable.
    · Cancellations: You may cancel your order within 24 hours of placing it for a full refund. After this period, cancellations may not be possible.
  • 5. Late Fees and Penalties For subscriptions or recurring payments, a late fee of 5% will be applied for payments received after the due date. Continued non-payment may result in service suspension.
  • 6. Security Measures We use industry-standard encryption technologies to protect your payment information. All transactions are processed through secure, PCI-compliant payment gateways.
  • 7. Billing Disputes If you believe there is an error in your billing statement, please contact our customer service team within 15 days of the charge. We will investigate and resolve any discrepancies as promptly as possible.
  • 8. Changes to Payment Terms We reserve the right to update our payment terms at any time. Any changes will be posted on our website and will take effect immediately. Continued use of our services after such changes constitutes acceptance of the new terms.
  • 9. Contact Information For any questions or concerns regarding payments, please contact us at:
    Email: info@mixxo.in
    Tel: 9600096000
Legal Compliance

These terms are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be resolved in the courts of India,

Indemnity

You indemnify us and our related entities, including directors, officers, employees, and agents, against any actions, claims, liabilities, losses, damages, costs, and expenses arising from your use of the website or any breach of these Terms and Conditions.

Limitation of Liability

To the maximum extent permitted by law, we exclude all liability for loss or damage of any kind (including negligence) related to the website or materials. For consumers under the Indian Law, our liability is limited to:

  • (a) Services:

    Cost of supplying services again or payment for re-supply.


  • (b) Goods:

    Cost of replacing goods, supplying equivalent goods, or repairing them.

In jurisdictions that do not allow liability limits, we do not disclaim liability for death, personal injury, or fraudulent misrepresentation. For jurisdictions requiring specific statements regarding releases, you agree that general releases do not extend to unknown claims and waive any conflicting legal provisions.